In his column on Sunday, Times ombudsman Dick LeGrand describes the paper's policies on letters to the editor.
"It's true - only some of the letters-to-the-editor received by this paper are published," wrote LeGrand, who began working as the first ombudsman for Times in January. "Many are not. Why is that, some of you asked, and what's the reason? Are editors trying to stack the letters column?
"The answer is no. I took a look at how the letters are handled and why decisions are made, and here's what I found."
A good call on LeGrand's part - at least from the perspective of this former Times reporter who fielded all too many angry calls about letters that were or were not published, all too often from people with a conspiratorial view of the world.