Two new, faster speed tiers introduced and speeds doubled for most existing residential and business class customers
Last week, Comcast announced it has made the leap from broadband to wideband with the launch of next-generation DOCSIS 3.0 technology throughout Cape Cod. With wideband, Comcast is introducing a brand new echelon of Internet speed tiers that will redefine the customer experience online and create a platform for Internet innovation in the years ahead for consumers and businesses.
With wideband, Comcast has introduced the Extreme 50 tier with download speeds of up to 50 Mbps. The company has also doubled speeds for the majority of its existing high-speed Internet customers at no additional cost. This technology was already introduced on most of the Cape earlier this year, but was just launched in Harwich, Dennis and Yarmouth completing launch of wideband speeds on Cape Cod. These speeds are now available in every Cape Cod community, from Bourne to Provincetown, and on Martha’s Vineyard and Nantucket.
“Wideband is a game-changer for the industry. With wideband running over our next-generation fiber-optic network, we can greatly enhance our customers’ online experience immediately. And these speeds are only a preview of what’s to come—wideband will provide the capability of delivering dramatically faster speeds in excess of 160 Mbps in the future,” said Mary McLaughlin, Area Vice President of Comcast.
As part of the wideband deployment, Comcast has launched two new premium speed tiers to its residential and business class customers. Both services are ideal for households or businesses simultaneously using several computers or Internet-connected devices. They also will appeal to those who simply want some of the fastest speeds available in the U.S. today:
New Residential Tiers
With Extreme 50, Comcast customers, for example, will be able to download a high-def movie (6 GB) in about 16 minutes, a standard-def movie (2 GB) in about 5 minutes and a standard-def TV show (300 MB) in a matter of seconds. Customers with Extreme 50 also will be able to download digital photos, songs and games faster than ever.
In addition to the new speed tiers, Comcast also is increasing speeds for most of its existing customers.
Performance tier customers will benefit from doubled downstream and upstream speeds, offering up to 12 Mbps and 2 Mbps, respectively.
Performance Plus customers will be upgraded to Comcast’s Blast! tier, which will double their download speeds to up to 16 Mbps and provide up to 2 Mbps of upload speed.
Plus, with PowerBoost® technology, customers are able to enjoy even faster speeds to download and upload files such as videos, games, music and photos.
New Business Class Tiers
Business customers will also benefit from wideband with increased efficiency and productivity. Business Class customers will now be able to sign up for the Deluxe 50 Mbps / 10 Mbps tier, which includes a full suite of features and support. As part of their service, Business Class customers already receive Microsoft Communication Services, allowing small- and medium-sized companies the same level of sophistication as large companies with internal IT departments, offering fully synced e-mail, shared calendars, contacts and tasks, as well as additional benefits like firewall protection, domain and McAfee Security Suite, all backed by specialized technical support representatives available 24/7. Existing business class customers also will receive complimentary speed increases—speeds on the Starter tier will be doubled to up to 12 Mbps / 2 Mbps and a new Premium Tier also will be introduced, offering speeds up to 22 Mbps / 5 Mbps.
To learn more about wideband, residential consumers can visit www.comcast.com or call 1-800-COMCAST. Businesses interested in learning more about Comcast Business Class wideband offerings or other Comcast Business Class products and services should call 1-800-391-3000 or visit business.comcast.com.
Release courtesy of Comcast.