Two Cape Cod towns to use state's new Commonwealth Connect app

Barnstable and Eastham are two of 54 municipalities to use new program
The Commonwealth Connect smartphone app allows users to report non-emergency issues to their town. Commonthwealth Connect screenshot.

On Tuesday, the formal launch of the Commonwealth Connect app was held in Boston.  Secretary of Administration and Finance Glen Shor and officials from the 54 participating cities and towns across the Massachusetts attended the event.

Commonwealth Connect, according to a release from the Executive Office of Administration and Finance, is a smartphone app based on the Citizens Connect app.  Commonwealth Connect allows residents to report non-emergency, or "quality of life" problems to their local government in real time. Such problems may include anything from graffiti to potholes.

The app, which works on both Android smartphones and iPhones, will work in the 54 participating municipalities across the state.  According to the release, during its early release in 40 cities and towns, over 4,000 service requests were submitted--1,300 via the app. Many municipalities have also made Commonwealth Connect available on their official town websites.

Over 2,000 Massachusetts residents have already downloaded the app that was developed by the City of Boston and New Haven-based SeeClickFix.

To use the app, users need only take a picture of the problem and submit it to their town or city.  A tracking number is issued and the user can track if and when the issue is resolved.

Here on Cape, the towns of Barnstable and Eastham are the only two to be participating in Commonwealth Connect. On the Islands, Nantucket and Chilmark are also using the app.

"Commonwealth Connect makes it even easier for residents and government to partner on creating great neighborhoods," said Boston Mayor Thomas M. Menino.  The program, according to the SeeClickFix site, both engages and empowers residents who see real results.

Commonwealth Connect is available for download at the Google play app store here. Barnstable issues may also be reported on the Town of Barnstable website here. welcomes thoughtful comments and the varied opinions of our readers. We are in no way obligated to post or allow comments that our moderators deem inappropriate. We reserve the right to delete comments we perceive as profane, vulgar, threatening, offensive, racially-biased, homophobic, slanderous, hateful or just plain rude. Commenters may not attack or insult other commenters, readers or writers. Commenters who persist in posting inappropriate comments will be banned from commenting on