Today's job postings from Career Opportunities - 02/15/17

Contact center controller, counter help/delivery driver

Here are today's job postings from Career Opportunities...  

Interested in any of the jobs listed below? Contact Cathie at cleblanc@jteccorp.com

Job #1 – Contact Center Coordinator – Upper Cape Full Time: Responsible for researching and disseminating event information needed to train the Contact Center Representatives for quality call/email handling. Act as lead for Contact Center staff for event knowledge. Work with Manager to identify trends and create solutions for process improvements and job satisfaction. Essential Functions Maintain event email boxes and respond to all inquiries within 24-48 hours. Provide daily support for online Chat representatives by responding to inquiries. Assist with monitoring staff on call handling, stepping in when needed and providing guidance on difficult calls, follow contact center policies and procedures and contact center event specifics. Pay is $15.00 per hour and full benefits.

Job #2 - Counter Helper & Delivery Driver – Mid Cape Full Time: We are looking to add a Counter Helper/Delivery person with good customer skills to our team. You will be checking in material, answering phones, making deliveries and working on a computer. Knowledge of heating, ventilation and air conditioning equipment is a big plus. This is a 40-hour full time position with benefits. A good driving record is a must.


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