"Buyer Beware" alert from Dennis Police

Resident shopped for garage door repair online and then...

A "Buyer Beware" alert from Dennis Police:

Here's an interesting call we were on ... and it falls under "Buyer Beware":

A resident of Dennis was looking for a garage door repair. So he googled "garage door repair Dennis, MA". The first ad from Google was "Dennis Garage Doors." He called the number and noticed there was no address for the company listed on the website. The person on the phone with a deep accent stated they were located in Hyannis. Nonetheless, they set up an appointment for 3:30 on a Friday. The "company" called to change the appointment to 6:15 that Friday night (it was dark by that point, prior to switching clocks for EDT). Then a middle eastern male arrived in an unmarked van with Rhode Island plates.

The service person then stated he could replace the spring and safety cable for $450. The resident said he was only looking for a price quote, and male became enraged, demanding to do the work and receive the payment. Once the resident established there was no payment being made, the male demanded a $45 "service fee." This payment was also refused. The male then threatened to call the police and tried to stop the resident from leaving the area.

By the way, a legitimate company came to the house and made the repair and some other work for $140. Please use caution when "shopping" on the Internet. Do not hesitate to call the police if you are having a problem like this one. And in a case like this, where you might be searching for companies to price out a job, continue the research to check the legitimacy of the company.

Be safe out there!

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