Today's job postings from Career Opportunities - 06/23/17

Retail store manager, product support specialist...

Here are today's job postings from Career Opportunities in Hyannis:

Job #1 – Retail Manager – Lower Cape Full Time: Retail Manager for small charity-owned consignment/thrift shop on the Lower Cape. Candidate must have retail management experience and a personality that is welcoming and upbeat. Must have knowledge of the value of furnishings, jewelry, and other consignable items and/or the ability to research the internet and other resources to determine values. Candidate will deal directly with consignors and donors, work with Consign Pro software, manage and motivate a rotating staff of up to 50 volunteers, work collaboratively with an oversight committee, and participate in the preparation of monthly financial reporting. Shop is open 36 hours per week. Ideal candidate will be in place for at least 30 of those hours and will utilize assistant manager(s) to cover the remaining hours and for support during the work week.

Job #2 - Product Support Specialist - Upper Cape Full Time: Provides responsive quality customer service and support to both internal and external customers in the area of corporate software and services including but not limited to web applications, desktop applications and mobile apps. Performs immediate analysis of issues/questions and directs the implementation of corrective action to restore function and avoid recurrence. Records all incidents while maintaining accountability and ownership until resolved. Monitors progress on problem resolution and initiates timely feedback to management and the customers. Performs customer follow-up to verify final resolution and determine satisfaction level. Responsible for creating documentation that is stored in the knowledge base for all staff to reference for troubleshooting. Strong interpersonal and customer service skills are required to interact with exhibitors, clients, and event teams. Education/Experience: Four-year college degree in Computer Science or a related field, or equivalent experience is required.

If you are interested in one of these positions send your resume to [email protected] and indicate the job that interests you.


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