Statement by Eversource spokesman Michael Durand:
BOSTON (March 13, 2018) – Eversource crews are again responding to massive damage to the electric system in Eastern Massachusetts. Heavy wet snow and wind gusts above hurricane force are causing blizzard conditions in many areas, making it challenging for crews to safely work, hampering restoration efforts. Customers are being advised to make plans as it may be days until power is fully restored.
“This has been a long, trying two weeks for our customers and we appreciate their understanding as we once again work continuously to restore power to all those affected by this latest round of severe winter weather,” said Eversource Vice President of Electric Field Operations Doug Foley. “This will be painstaking work for our crews especially on Cape Cod, the South Shore and South Coast, where the damage and outages are extensive. Our crews and support staff are doing a tremendous job responding to the severe winter weather since it began early this month and will continue to work around-the-clock to get power restored to every last customer affected by this storm as quickly as possible.”
The company urges customers to always stay clear of downed wires and to report them immediately to 9-1-1. They can report an outage online at www.eversource.com, or by calling 800-592-2000. Those who signed up for the company’s two-way texting feature can send a text to report an outage and receive outage updates as they happen.
Any customers who are without power and using a generator are reminded to be sure the generator is located well away from their home or business and that the transfer switch, installed by a licensed electrician, is working properly.