This is part of a continuing series of "Summer Intern Chronicles" that Cape Cod Today will publish throughout the season. Many local college students undertake internship experiences during summer break. These internships can truly form a young person as a professional in their chosen career path. For many, the internship is their first work experience in the career they hope to pursue. These internship stories are intended to give the students an opportunity to share their experiences, showcase the work of their sponsoring organization and put in a plug for their college. The stories are written in the students' own words and published verbatim as submitted.
If your Cape & Islands or Plymouth organization hosts summer interns and you'd like them to participate, please email [email protected] and we will send you the project guidelines
Edmund Foley from Bentley University
My name is Edmund Foley and I live in East Falmouth, MA. Currently, I am a rising junior at Bentley University pursing a degree in Finance and Computer Information Systems. This summer, I am working as a Retail Intern at The Cape Cod Five Cents Savings Bank in Falmouth, MA. My main job duties include processing customer transactions, preparing change orders for local businesses, and assisting customers if they have a question about their account. In addition, two other important parts of my job include organizing and handling money and doing my part as an employee to make sure everything is secure in the bank.
One main lesson I have learned from this internship that I would not learn in the classroom is how important security is for financial institutions. Banks contain a lot of personal information, and that information has to remain private. Otherwise, the information could be accessed by people looking to steal and do harm with this personal information. I have firsthand seen the precautions and measures that a Bank takes in order to make sure the bank and its customer’s information are highly secure at all times. When I return to Bentley in the fall, I am going to take back how crucial interpersonal skills are. If you want to work in a professional environment, you have to learn how to work with different types of people and provide excellent service to customers based on their specific needs. In addition, I am going to take away how precise you have to be if you work in the banking industry. You cannot make careless mistakes and go through the motions when dealing with peoples’ finances and personal information.
During my time at Cape Cod Five, I have met and been able to get to know several people who have influenced me in a positive way and helped me develop as a Retail Intern. Everyone in the Falmouth Branch has been extremely pleasant and full of knowledge. However, the main person who has assisted me the most is my mentor Fidelma. She is hard-working, kind, and most importantly, patient. In the beginning of my internship, I made a lot of mistakes due to my inexperience. Through all these mistakes, Fidelma remained calm and did not become angry or annoyed at me. Instead, she showed and explained to me what I did wrong so I would not make the same mistake again. Because of Fidelma’s patience and consistent mentoring, I believe I have become significantly better and more efficient at my position.
One interesting part about my internship is how much Cape Cod Five does for the interns. Every week there are events with the Senior Officers of the Bank in which the officers talk about their positions and how they got to where they are today. Other times, the events focus on important aspects of life such as personal finance and retirement accounts. I feel that I have absorbed a lot of knowledge from these events and will continue to learn from the Senior Officers of Cape Cod Five.
Finally, I would advise a college student seeking an internship to be proactive. Internship opportunities are not going to find you, you have to find them. Furthermore, I would recommend a college student to utilize their career services center at their school to help with résuméwriting and forming a strong LinkedIn profile. Also, if you do get an interview for an internship, prepare multiple times before the interview. By doing this, you will feel a lot more calm and ready for the interview. Hopefully, my advice helps and gives some direction on how to get a good internship.