Cape Cod Human Resources Association Meets May 23rd

Presentation on customer service...

Cape Cod Human Resources Association invites business owners, managers, and human resources professionals to our monthly breakfast meeting at the Holiday Inn, Route 132, Hyannis on Thursday, May 23 from 7:30 to 9:00 AM.

David Driskill, of David Driskill Associates will present on the topic: What do all customers want? – “A “Unified Field Theory” for Service. In this highly interactive class participants will bring their own experience as customers to the discussion, as well as their experience as a service delivery professional.  Participants will leave with a clear understanding of the dissatisfiers, satisfiers and “delighters” in the customer service relationship and, more importantly, how their individual performance plays a critical role. 

For more information and to register for the breakfast please go to http://www.cchraonline.com

Non-members are welcome to attend.

Cost: Members $20 and Non-members $35 with advanced registration. Students $15 with student ID.


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