Barnstable, MA - OpenCape, the Barnstable-based nonprofit organization that owns and operates Cape Cod’s 100% fiber optic network, is proud to announce and welcome Corinne Green as the organization’s newest member to the Outside Plant team. She will work alongside OpenCape team members to help manage the build-outs and expansions of both new and existing customers. “I’m very excited to join OpenCape,” says Green, “and I relish the chance to do field work and serve OpenCape’s many customers here on the Cape and throughout the region.”
Green brings with her a wealth of field knowledge and many decades of experience in the telecom industry. Most recently she served as Outside Plant Engineer for Massachusetts and Rhode Island at Verizon, where she worked for 31 years before retiring in December, 2018. With a degree in Hotel, Restaurant and Travel Administration from UMass Amherst, Green segued from the hospitality industry into the telecom business in the eighties, joining New England Telephone as a service and sales representative and ultimately concluding her career at Verizon as Outside Plant Engineer.
“I got the opportunity to transition to the engineering department in 2000, and I loved it,” says Green, “I started as what they called a SPOC (single point of contact) Engineer, doing whatever needed to be done to get service to the customer, and then in 2002 I came to the Cape and became an Outside Plant Engineer, managing the network for various towns.” Green's role entailed handling customer complaints, outages and maintenance issues, as well as assisting the Verizon Construction department by designing and managing Engineering work orders to place needed poles, cables, terminals and equipment. “I served as "clean up queen" fixing and relocating copper and fiber cables, terminals and equipment to meet the needs and requests of Verizon's customers,” she says. “ With the relocation work, I learned more about the copper and fiber networks and the latest technology being utilized in the marketplace.”
This know-how is one of the many reasons Green was courted by OpenCape. “When OpenCape learned that Corinne might be available we used all our resources to entice her to come onboard,” says Steve Johnston OpenCape’s CEO. “Her expertise and her familiarity with the infrastructure of Southeastern, MA, the Cape and Islands, makes her a tremendous asset for OpenCape as we continue to expand our physical footprint, as well as diversifying the products and services we are currently offering, and plan to offer the communities we serve.” Johnston points out that it is a huge bonus that Green was already familiar with several of OpenCape’s staff members and the towns and communities of the region.
Green’s position is a new one for the organization and reflects their robust increase in business and municipal customers, all of whom value the high-speed and reliability of the OpenCape network, as well as the excellent personal attention they receive from the OpenCape team of local professionals. Green feels her background in customer relations and hospitality translates well to her work with internet clients. “To me a customer is a customer. I always return the call, I always follow through. Once in the hotel business, that kind of service is just the way you always interact with your clients.”
As OpenCape’s newest employee Green also feels strongly that working for a technology non-profit creates opportunities to give back. Green, who splits her time between her home in Kingston and a family house in Barnstable, is impressed with the goals of OpenCape. “As a non-profit, OpenCape is doing great things with fiber, bringing high-speed internet to people who need it,” she says. “After I retired from Verizon, I decided I wanted to do something that will contribute to the community, and that is OpenCape’s mission.
OpenCape Corporation is a 501c3 nonprofit technology company headquartered in Barnstable Village at the Barnstable County Complex. OpenCape owns and operates a state-of-the-art 100% fiber optic network built to serve local governments, businesses, and residents of Southeastern Massachusetts, the Cape & Islands. For more information please visit www.opencape.org