BOSTON – Eversource’s army of line and tree crews, including out-of-state utility workers, are closing in on the remaining power outages following Tuesday’s tornadoes that caused widespread damage and outages on Cape Cod. With 1,000 field resources working around the clock, restoration efforts have progressed faster than expected. The energy company has restored power to approximately 103,000 customers thanks to the hard work of field crews and the use of automated technology. Customers can find the updated list of restoration times for their towns on eversource.com.
“We’re grateful to the customers we serve and the community leaders with whom we worked for their help, patience and understanding since the tornados touched down,” said Eversource Vice President of Electric Field Operations Doug Foley. “Our crews are doing a tremendous job under extremely difficult conditions, and we’re at the stage of the restoration process where the final outages call for extensive repairs that are labor-intensive and time-consuming. Our massive team is fully committed to finishing the job and will continue working until every customer is restored.”
These more complex outages not only take additional time to complete but may require assistance from a private electrician or contractor. Lineworkers are going to each of these individual locations to assess what additional equipment may be needed to make repairs. In some instances, customers in the hardest-hit communities will be unable to have electric service restored due to the extent of damage to their homes or businesses. If the electrical service line to customers’ homes has been damaged, Eversource will make temporary repairs to safely restore power if possible. Permanent repairs must be done by a licensed electrician and your local wire inspector.
Eversource also urges any customers who are without power and using a generator to be sure it’s located well away from their home or business and that they’re using a transfer switch installed by a licensed electrician.