A disaster awaits the next storm

NStar wires along Cape Cod's  roads are not ready for winter
Along State Highway 28
As you drive around the cape, start looking up at the wires along which ever road you are on. Do they disappear into the trees? If so, you're looking at a disaster come the next winter storm, to say nothing of a hurricane.

A hurricane would be ten times worse

Perhaps you've never noticed the power lines and telephone wire along your street before. If so, let me assure you that they didn't look anything like the photo above which is along State Highway 28 between Chatham and Orleans.

Since before the NStar strike last Spring I have not seen a single NStar truck or any other company performing this vital, yearly task of removing the tree limbs which are dangerously close to power lines.

The minute the next winter storm hits with winds over 40 or 50 mph, those tree limbs will dance about until they start snapping wires. The fact that NStar has neglected this routine task is not simply an major inconvenience for consumers who will be left in the dark, it's enormously MORE costly to repair the damage AFTER the wires go down than to trim the trees before.

NStar's shareholder should be angry as hell

I called NStar's 800 number four times  a week ago, leaving four messages on voice mails which said the person was returning that day, August 2, 2005. I called again two days later to leave more messages, and finally, four days after I began I got a call from a Mike Durand who assured me I was wrong (despite the evidence of my eyes and camera), and promising that their arborist would contact me right away.

He didn't. Four days later I received the email below including a PR release attached. I won't bore you with the PR release, but here's the email. Judge for yourself.

Mike Durand
NSTAR Media Relations

NSTAR's tree maintenance program continued during the union strike. Our commitment during that time was to continue providing service to our customers regardless of the circumstances.

Our award-winning program benefits every town on Cape Cod. This year's towns include: Barnstable, Bourne, Brewster, Chatham, Chilmark, Dennis, Eastham, Edgartown, Falmouth, Harwich, Orleans, Provincetown and Truro.

This year alone, we are working on over 400 miles on Cape Cod. This commitment, along with addressing specific customer concerns, requires an average of 10 tree crews working daily on the Cape.

We encourage a discussion about our program and our proactive community outreach with local tree wardens and the National Arbor Day Foundation. Most recently, we've worked with tree wardens in Barnstable, Chatham, Falmouth and Orleans.

Attached is a press release we issued earlier this year about our receipt of the Tree Line USA award from the National Arbor Day Foundation. We've received this prestigious award in honor of our tree maintenance initiatives for five years in a row.

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