Sleepless In Sandwich

Sleep HealthCenters closed 19 offices abruptly without notice to patients. All but 2 of the 19 offices were located in New England. Patients learned of the closing by going to the office for a scheduled appointment and finding a notice on the locked door, calling the office and getting an outgoing message both with the same message also posted on Sleep HealthCenter’s website:

“We regret to inform you that Sleep HealthCenters is closed for business. Due to circumstances beyond our control, we have ceased all clinical and lab operations”

Paul S. Valentine started Sleep HealthCenters in 1997. Prior to setting up a sleep disorder medical practice, Valentine was President and CEO of Children’s Medical Ventures, former CFO of Cape Cod Potato Chip and Boston Popcorn Company. Valentine earned his B.S. in accounting and his Masters in business administration from Babson College.

Again, Sleep HealthCenters closed with no notice due to circumstances beyond their control. I guess Babson doesn’t teach control in their Bachelor or Masters programs? Will in the movie Good Will Hunting was right “See, the sad thing about a guy like you is, in 50 years you're gonna start doin' some thinkin' on your own and you're going to come up with the fact that there are two certainties in life: one, don't do that, and two, you dropped 150 grand on a fuckin' education you could have got for a dollar fifty in late charges at the public library!

And maybe while at the library you could’ve learned what is and what is not beyond your control.

I was a patient of Sleep Health Centers for the past three years. After three days of being unable to reach anyone at their office I sent the following message to Paul Valentine through facebook:

"What kind of a person closes a medical office with no notice to patients?! I'm sure there are thousands of patients like myself who need quick access to their medical records to find a replacement medical provider and all we can do is fax a request to your office and hope for the best? Considering your abrupt closing "due to circumstances beyond your control" I don't hold out much hope of ever getting copies of my records. Here’s something beyond a person’s control - getting struck by a meteor. Running a medical practice into the ground is all about having, but not exerting control. Since you're not a medical doctor, your poor Medical Director Dr. Lawrence J. Epstein is going to be one reported to the Medical Board and you'll probably walk away from your LLC completely unscathed. How ironic that you owned a sleep disorder clinic - my guess is you won't miss a wink of sleep over what you've done to your patients."

If patients can’t get copies of their records the financial cost will be enormous. Duplicate tests ordered means new deductibles and co-payments for patients and duplicate charges for the health insurance company. Harvard Pilgrim is investigating the sudden closing of Sleep HealthCenters; I wasn’t able to reach any other carriers for comment.

If you’d like to file a complaint against Sleep HealthCenters contact the Commonwealth of Massachusetts Board of Registration in Medicine 781-876-8200 www.mass.gov/massmedboard or contact Joseph E. Collins [email protected]

Paul Valentine owns a home at 40 Cove Road in Forestdale – the phone is disconnected. Valentine is also a Principal of two foundations:

Wee Make a difference Foundation and Sandwich 100 Club, Inc. - I’m still researching Wee Make a Difference but the Sandwich 100 Club exists to promote Hockey. Other Principals of the Sandwich 100 Club include Anthony J. Larocco of Forestdale and James O’Brien of East Sandwich.

Valentine’s other business entities include REM Medical Corp. and REM Medical Equipment, LLC.

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