Town of Bourne switches to new phone system

Change begins at the Town Hall

The Town of Bourne recently announced the two phase installation of a new phone system. The system has already been implemented at the Bourne Town Hall. The main line to the Town Hall for all Bourne departments is 508-759-0600 and each department has their own one digit number, according to a notice from the town.  After dialing the main number, an announcement explains the new setup of the system. 

Extension numbers that were formerly 3 digits are all now 4 digits.  If you know your party's 4-digit extension, you may dial it at anytime during the announcement. To reach a former 3-digit extension, dial "1", then the 3-digit extension.

Department extensions that ring to all phones in a specific department have also been implemented.

According to the announcement, the department numbers are: 1 for the fire department, 2 for administration, 3 for collections, 4 for press, 5 for assessing, 6 for health, 7 for planning, 8 for natural resources and 9 for inspections. An additional extension list may be reached by dialing "*".

In February, during a Capital Outlay Committee meeting, the new phone system was discussed. The new phone system costs $50,000 and once installation is complete at the Town Hall and Fire Station, other departments including the Police Station, the Community Center, the schools and the DPW facility will be wired during phase two. The new system is a Shoretel (IP or VoIP) system and will reportedly save the town more than $2,000 in phone costs each month, according to the COC meeting minutes


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