From the Provincetown Police Department:
Another Wave of Scammers Targets EverSource Customers in our area….
Just today we received two separate calls from residents who have received unsolicited phone calls from scammers claiming to be associated with Eversource.
With these phone calls our advice is simple, don’t give out any personal or financial information, even if they threaten to turn off the lights.
Eversource would never do that, and there is always sufficient notice. They also would not tell people they need to get a pre-paid debit card to make payment.
These scams have existed in different iterations for many years.
To tell if a scammer is in the mix, we recommend that customers remember that EverSource will never demand instant payment either in-person or over the phone.
Energy customers who are scheduled for disconnection due to nonpayment will receive written notice that includes information on how to maintain service.
Lastly, customers can verify they are speaking with the real EverSource by asking for some basic information about their account, such as the name on the account, account address, and exact past due balance.
An EverSource employee will be able to provide you with that information, a scammer will not.
Following these simple steps may help keep you from becoming a victim!