Summer Intern Chronicles: Andrew Shortall from Bentley University

Interning with Rogers & Gray Insurance
Andrew Shortall is a student at Bentley University. He interned in the Business Process department at Rogers & Gray Insurance. (Courtesy photo)

My name is Andrew Shortall. I’m from Plymouth, MA and I attend Bentley University. For the summer of 2019, I am interning at RogersGray Insurance Agency, where I work in the Business Process department. During this summer, I have been working very closely with the director of business process, doing many data analyst-type projects. Some of the projects that I have worked on have been simple helpful tools, such as a training manual for our reporting system. However, some of the other projects I’ve been involved with have been much larger in scale and had more significance to the company.  

Some of the bigger things I’ve gotten to work on include helping to create a template to track sales success within the new Monomoy company, as well as templates for quarterly reporting which directly affect employee bonuses. This internship has been one of my first work experiences in a professional environment, as my history is mostly in hospitality. However, I’ve been able to jump right in and work on some important projects as an intern. Overall it has been a very positive experience where I’ve learned a lot about insurance and how agencies operate. I have also learned more about myself within the workplace. I’ve learned about my ability to manage tasks, as well as how productive I can be in an office environment.

RogersGray works to make sure that interns are brought on to learn and develop as professionals. The things I’ve learned here will benefit me not only in the workplace but also in life, such as learning the ins and outs of an auto policy. Though it is only about a 3-month working period during the summer, this internship has already taught me a lot about the professional workplace and how to be a smart customer of insurance. I’m not sure where I want my career to take me, but I had no specific drive towards insurance before this internship. The positive experiences that I have had this summer have taught me the importance of keeping an open mind and being ready to try new things in areas where you don’t necessarily have experience.


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